Privacy Policy.

NOIR SOCIETY® ("we", "us", "our") is a UK-based premium streetwear brand operating from London, United Kingdom. This policy explains how we collect, use and protect your personal data when you visit thenoirsociety.co.uk — our only official website — place an order, contact us, or join our mailing list.

For the purposes of UK GDPR and the Data Protection Act 2018, NOIR SOCIETY® is the data controller of your personal data.

Depending on how you use the site, we may collect:

• Contact details — name, email, phone number, delivery and billing address
• Order details — items purchased, sizes, order value and history
• Payment metadata — card type, last four digits, billing postcode (we never see or store your full card number)
• Account details, if you create one — password (hashed), preferences
• Support correspondence — messages you send us via email or the contact form
• Technical data — IP address, device, browser, pages viewed, referral source
• Marketing preferences — whether you've opted in to our mailing list

We use your personal data to:

• Process and dispatch your orders and handle returns
• Send transactional emails (order confirmation, dispatch, delivery)
• Provide customer support and reply to enquiries
• Send marketing emails about new drops and offers, where you've opted in
• Protect against fraud and secure the site
• Improve our products, site performance and marketing
• Comply with our legal and accounting obligations

We process your data on the following legal bases: contract (to fulfil your order), legal obligation (accounting and tax records), legitimate interests (fraud prevention, site security, service improvement) and consent (marketing emails and non-essential cookies).

You can withdraw consent at any time by using the unsubscribe link in any marketing email or emailing us.

All payments are processed through Shopify checkout over an encrypted HTTPS connection. Your full card details are entered directly on the checkout provider's secure infrastructure and are never seen or stored by NOIR SOCIETY®.

We use a small number of cookies to keep the site working (essential), remember your basket and preferences (functional) and measure how visitors use the site so we can improve it (analytics). We may also use the TikTok Pixel to measure the effectiveness of our advertising.

You can accept or reject non-essential cookies via the cookie banner and manage them at any time in your browser settings. Blocking essential cookies may affect site functionality.

We do not sell your personal data. We share it only with trusted service providers acting on our instructions:

• Shopify — ecommerce infrastructure and order management
• Royal Mail, DPD and international carriers — order dispatch and tracking
• Email delivery providers — transactional and marketing emails
• Hosting and analytics providers — running the site securely

All processors are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose data where required by law.

Some of our processors are based outside the UK. Where personal data is transferred outside the UK, we rely on adequacy decisions or the UK International Data Transfer Addendum to Standard Contractual Clauses to ensure your data receives an equivalent level of protection.

Under UK GDPR, you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion ("right to be forgotten")
• Restriction — limit how we process your data in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or direct marketing
• Complaint — lodge a complaint with the UK Information Commissioner's Office at ico.org.uk

To exercise any of these rights, email us at the address below. We respond within one month.

We keep order and accounting records for at least 6 years to meet UK tax and consumer law requirements. Marketing data is kept until you unsubscribe. Support correspondence is kept for up to 3 years. After these periods, data is securely deleted or anonymised.

The site is served over HTTPS. Payment data is processed through Shopify checkout. Accounts are protected by hashed passwords and rate-limited authentication. Access to customer data is restricted to staff and processors who need it to operate the business.

Questions about this policy, or want to exercise your rights? Contact us:

NOIR SOCIETY®
London, United Kingdom
info@thenoirsociety.co.uk